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FAQ's

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​​​Technical Support

What do I do if I have a technical problem?
How do I reset my password? 
What are the technical requirements? 
What sort of internet plan will be needed in terms of usage?

Unfortunately it is not possible to provide an accurate estimate on data usage as this depends on a number of individual factors. Check how much data you use in the first month with BrisbaneSDE and use this as a guide for data requirements. 

General

Have a look at the How to Videos​ on our secure YouTube channel. If you have more questions, contact us for assistance communityengagement@brisbanesde.eq.edu.au

Do I need textbooks?
How do I get my login details?
I am based at a different state school or a private/independent school (non-EQ). How do I get my login details?
How can I find out when my lessons are?
How do I know when work is due?
Where do I find my lesson materials?
How do I submit work that I have completed?

Enrolments

How do I enrol? 
How do I check my enrolment eligibility? 
Is there an enrolment fee? ​
If my child studies through Distance Education can they still obtain an ATAR, a QCE or a School Based Apprenticeship?
Do I need to be available to supervise my child’s studies if they are enrolled with BrisbaneSDE?





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Last reviewed 16 September 2025
Last updated 16 September 2025