The links below will assist students with most IT issues.
If you have a technical issue, or a question that our YouTube channel or the links below don't cover, contact: Student_IT@brisbanesde.eq.edu.au
QLearn information
Error message: Can't connect to speaker (PDF, 180KB)
Sound echo (PDF, 242KB)
Setting up microphone before using blackboard collaborate (PDF, 69KB)
School emails end up in ‘SPAM’ folder ? - Quick fix
OneNote trouble shooting (PDF, 375KB)
Setup email on iPhone or iPad (PDF, 774KB)
Setup email on Android device (PDF, 1.1MB)
Error message: Invalid user ID (PDF, 226KB)
Clearing your Mailbox (PDF, 232KB)
Guide to OneDrive
Help videos
Microsoft 365 (free download for EQ students) Step by step instructions to - Install MS office for Mac and Install MS office for Windows
Adobe Reader
Audacity
Mozilla Firefox
Google Chrome
Alternate eLearn logon