The links below will assist students with most IT issues.
If you have a technical issue, or a question that our YouTube channel or the links below don't cover, contact: Student_IT@brisbanesde.eq.edu.au
QLearn information
Error message: Can't connect to speaker (PDF, 180KB)
Sound echo (PDF, 242KB)
Setting up microphone before using blackboard collaborate (PDF, 69KB)
OneNote trouble shooting (PDF, 375KB)
Setup email on iPhone or iPad (PDF, 774KB)
Setup email on Android device (PDF, 1.1MB)
Error message: Invalid user ID (PDF, 226KB)
Clearing your Mailbox (PDF, 232KB)
Guide to OneDrive
Help videos
Java (optional - Windows users only)
Microsoft Office (free download for EQ students) * Step by step instructions
Adobe Reader
Adobe Flash Player
Audacity
Mozilla Firefox
Google Chrome
Alternate eLearn logon
Alternate Learning Place logon